FAQS

Harbr platforms are accessed through any modern web browser. Depending on your setup, your customers can access your Harbr with either dedicated login credentials, or through single sign-on (SSO).

Access to your Harbr platform is controlled by you. You may choose to have a public website where prospective customers can request access to your platform. A good example of this is Moody’s DataHub, which is built on Harbr.

Absolutely. Depending on the needs of your business, Harbr platforms are suitable for both commercial (paid for) data products and non-commercial data products. Data consumers can be internal or external to your organization.

Yes. Harbr platforms are designed for maximum flexibility and security, supporting both internal and external users. For example, internal users may collaborate with various stakeholders to create and customize a data product, which external users may then subscribe to.

Customers can bring their own data; can securely control access and usage both within and outside of their organization. Customers can also connect their SF instance to query their own data and data products on the platform at the same time. This would be during an evaluation or customization process.

The platform can be hosted and managed by Harbr or by you. If you host the platform, it is deployed into your virtual private cloud (VPC) within either AWS or Google Cloud. Harbr maintains a control plane which is used to monitor, support, and upgrade your platform. 

When creating a data product, a copy of the data will be made to support all of the secure collaborations, customized products, and distribution pipelines associated with that data product. This optimizes the user experience, minimizes cost, and reduces risk.

Harbr platforms support distribution of data via browser download, SFTP, and syncing with cloud object stores (AWS, GCP, Azure).

A data product is one or more data-related assets that are subject to active product management and deliver a defined value proposition to a target market.

In Harbr, a data product typically includes data-related assets, packaging, descriptions, icons, subscription plans, and legal terms.

A data product can include any digital asset, including tables, files, code, and queries.

No. The data product manager controls the visibility for their data products at both an organizational and individual level. This means each user sees a unique curation of data products.

Yes. Harbr is ISO27001 (Information Security Management), Cyber Essentials, and IASME Consortium certified. Harbr’s information security strategy is based around the core NIST principles of Identify, Protect, Detect, Respond, and Recover. If you require more information on Harbr’s security stance, please get in touch.

Data commerce is the sale of data products and services from one individual or organization to another.

Harbr is a private data commerce platform. Private data commerce platforms enable the commercialization of data as a product. They typically support the creation, management, discovery, evaluation, customization, and integration of data products. Crucially, private data commerce platforms must be able to support users across different organizations.

No. Public data marketplaces, such as AWS Data Exchange, allow data producers and consumers to participate in browsing and purchasing data products. Harbr is a private data commerce platform that you own and operate as your core data commerce channel. You can create your own marketplace with a Harbr platform. Access to this private environment is granted and controlled by the platform operator. Harbr platform operators typically sell only their own data products.

The Harbr subscription engine integrates with CRM, billing, and invoice systems. However, data products are usually too expensive for credit card transactions, and as a result, payments are typically handled off-platform.

No. Harbr is a software platform and does not come pre-loaded with data products.